Cafeyn is not be able to cancel it for you. We therefore invite to follow these steps the information provided by O2 support page.
You can cancel your Extra at any point in My O2.
If you have chosen a free Extra, follow these steps:
- Log in to My O2and go to your ‘Account summary’
- Press the ‘+’ under the ‘Your Extras’ section
- Select ‘Manage this Extra’ on the Extra you’re looking to change
- Press the ‘Turn auto-renewal off’ button to cancel your Extra
You can also cancel your free Extra within the My O2 app. Go to ‘Account Summary’ – ‘Manage your account’ – ‘Your Extras’ and follow the same steps outlined above.
If you have chosen Disney+ as a paid Extra, you’ll need to commit for a minimum of six months. You will be able to cancel your Disney+ Extra after the initial six months. Follow the steps above, after your minimum term, to cancel your Disney+ Extra.