If you have a issue regarding the activation (and billing issues), contact O2
You need to contact directly O2 at:
- Website: www.o2.co.uk/contactus
- Phone: Calling 202 from your O2 mobile or 03448090202 from a landline.
This includes the following issues:
- You don't receive O2 notifications via email/SMS
- You're facing problems while redeeming your voucher code
- Your redemption link doesn't work
- Your perk has expired
- Even after a successful redemption, you cannot access to Cafeyn
- Billing issues
- Queries regarding your eligibility to access Cafeyn
- Questions regarding network issues, subscription cancellation and other O2 queries
If you have a technical issue, or other questions or comments about Cafeyn, contact us
If you encounter the following issues with our website or our app, please contact us at support@cafeyn.co or call us on +442033180667:
- Cafeyn iOS or Android App or website (https://www.cafeyn.co/uk/) not available.
- Magazines or newspapers not displaying
- Recurring or random crashes
- Comments to improve the service
- Other general questions/comments or if you want to encourage us 😊