How do I reach your support if I have a problem or a question? Our Support Team is available from Monday to Friday from 8am to 4pm via email. You can use this form, email us at email@example.com or reach directly from the app through the Help section. Related articles How do I cancel my O2 subscription to Cafeyn? I'm having issues using the service. How can I contact you? What does my subscription include? I am already a Cafeyn subscriber, can I still redeem this offer? I cannot access to the service / I'm asked to pay to read magazines.